At Zoe Shutter, your privacy is important to us. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your personal data. By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you use our website, we collect the following types of information:

• Personal Information: When you make a purchase or sign up on our website, we collect personal details such as your name, email address, phone number, and shipping address.
• Technical Information: We automatically collect data related to your device and browsing activity, such as IP addresses, browser type, and usage patterns, through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and provide customer support.
• To improve the performance of our website and offer a better shopping experience.
• To send you marketing communications about our products, services, and promotions (only if you have opted in to receive them).
• To respond to inquiries and requests you send us.

3. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in fulfilling your orders, processing payments, or improving our services. These third parties are required to keep your data confidential and use it only for the purposes specified by us.

4. Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out at any time. To opt-out:

• Unsubscribe: You can click the unsubscribe link at the bottom of any marketing email you receive from us.
• Email us: You can contact us directly at [email protected] and request to be removed from our mailing list.
  

Once you opt out, we will stop sending you promotional emails, but you may still receive transactional emails related to your orders or inquiries.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted.

6. Security of Your Information

We implement a variety of security measures to protect your personal information. Although we take reasonable steps to safeguard your data, please note that no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-Out: As mentioned, you can opt-out of receiving marketing communications at any time.

To exercise these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

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Contact Us If you have any questions or concerns about our privacy practices or would like to exercise your privacy rights, please feel free to contact us at [email protected].