At Zoe Shutter, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer a simple return and refund process. Please read our policy below for detailed information.

Returns

• You can return any product within 7 days of receiving your order if you are not completely satisfied.
• Products must be returned in their original, unused condition with all tags, packaging, and accessories intact.
• Certain items, such as opened or damaged items, are not eligible for return.
• To initiate a return, please contact our customer service team with your order number and reason for return.

Refunds

• Refunds will be processed to the original(We have Only Cash on delivery ) payment method after we have received and inspected the returned product.
• Refund processing may take up to 7-10 business days after the return is confirmed and the item is received.
• Refunds will be issued only if the product is found to be defective, damaged, or not as described.

Exchanges

• If you would prefer an exchange for a different product, please contact us within 7 days of receiving your order. Exchanges will depend on product availability.

Contact Us

If you have any questions or need assistance, please feel free to reach out to our customer support team at [email protected].