Welcome to Zoe Shutter! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

Zoe Shutter is an e-commerce platform offering a variety of accessories, cameras, and lenses for photography enthusiasts and professionals worldwide. We are dedicated to providing high-quality products and exceptional service to our customers.

2. Orders and Payment

• We accept Cash on Delivery as the only payment method available at this time.
• When placing an order, you agree to provide accurate information regarding your contact details, delivery address, and order specifications.
• By placing an order, you are confirming your intent to purchase the items at the listed price and shipping cost.

3. Product Availability

• All products listed on the website are subject to availability. In the rare case that a product becomes unavailable after placing an order, we will notify you and provide alternatives or offer a refund if applicable.
• We strive to ensure that product information, including pricing, images, and descriptions, is accurate, but errors may occur. We reserve the right to correct any inaccuracies or withdraw products from sale at any time.

4. Shipping and Delivery

• We provide worldwide shipping, and shipping charges will be calculated at checkout based on your location.
• Delivery times may vary depending on your location, but typically shipments are expected to arrive within 5-15 business days.
• You will receive a tracking number to monitor your order’s progress after it has been dispatched.

5. Returns and Refunds

• We accept returns within 7 days of receiving your order. To initiate a return, please contact our customer service team.
• The returned items must be in their original, unused condition with all packaging and accessories included.
• Refunds will be processed after the returned product has been inspected, and this may take up to 7-10 business days.

6. Limitation of Liability

• Zoe Shutter is not liable for any damage, loss, or injury caused by the use of the products purchased from our website.
• We do not assume responsibility for any issues related to shipping delays, damages during transit, or problems resulting from the misuse of our products.

7. Privacy Policy

• We value your privacy and are committed to protecting your personal information. By using our website, you agree to the collection and use of your information as described in our Privacy Policy.

8. Modifications

• Zoe Shutter reserves the right to update or change these terms and conditions at any time without prior notice. All changes will be posted on this page, and the date of the latest revision will be noted.

9. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the country in which you are located.

Contact Us For any questions or further clarification regarding these terms, please feel free to reach out to our customer support team at [email protected].